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Glossary·
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Definition

Kanban

A flow-based way of working where tasks move across a board of stages and the team limits how many items can be in progress at once, instead of committing to a fixed scope per sprint.

Why it matters

Kanban suits work that arrives unpredictably — support, maintenance, a stream of small changes — where planning two weeks ahead is fiction. Limiting work in progress is what actually shortens delivery time.

How we approach it

We use Kanban for support and long-running maintenance engagements, with agreed response times per priority level, and keep sprints for projects that have a roadmap and a release date.

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