AI chatbot
development
Chatbots that answer from your documents and act inside your systems — with a route to a person when the bot cannot help.
What we build
Four areas where this work is won or lost.
Support assistants
Answers grounded in your knowledge base, with sources shown and an honest I do not know instead of an invented price.
Sales and lead qualification
Questions, qualification and booking that write to your CRM, so a conversation becomes a record rather than a transcript.
Internal assistants
Staff-facing bots for policies, onboarding and tickets, with permissions that mirror who is allowed to see what.
Handover and analytics
Clean escalation to a human with full context, and reports on what people ask and where the bot fails.
How we work
A short loop with a written result at every step.
Scope the conversations
We read real support and sales threads to find the repetitive requests worth automating, and the ones that should never be.
Build and ground
Retrieval over your documents, tool access to the systems that matter, and refusal rules for what the bot must not do.
Measure and tune
Resolution rate, escalations and wrong answers tracked on real traffic, so improvement is evidence rather than opinion.
Stack
Chosen for your product, not for our habit.
PineconeSupport answering
the same questions?
Send us a sample of real conversations. We will tell you what is worth automating and what is not.
