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Glossary·
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QA (Quality Assurance)
Planned testing — manual and automated — that catches defects and regressions before users do.
Why it matters
Bugs found by users cost reputation, not just fixing time. A deliberate QA process is cheaper than reacting to incidents.
How we approach it
We combine automated tests on critical paths with manual exploratory testing before each release, and track defects through to verification.
