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Glossary·
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Technical specification (SOW)
The document that fixes what will be built: screens, roles, integrations, acceptance criteria, and explicitly what is out of scope.
Why it matters
It is what a fixed price and a delivery date actually rest on. Disputes at the end of a project are almost always disagreements about something the specification never stated.
How we approach it
We write the specification as part of discovery and keep it readable by the people paying for it — exclusions stated as plainly as inclusions, so approval means agreement rather than a signature on jargon.
