Connecting your site or product to the system where sales work — so a form submission becomes a lead with its source attached, and status changes flow back automatically.
Without it, leads are retyped by hand, sources are lost, and nobody can say which channel actually produced revenue — which makes the marketing budget a guess.
We integrate through the CRM's API with retries and a dead-letter queue, so a CRM outage delays a lead instead of losing it, and we map attribution fields deliberately rather than by default.