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Glossary·
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LLM (Large Language Model)
An AI model trained on large text corpora that can understand and generate language — the engine behind assistants and content tools.
Why it matters
LLMs make it possible to automate language-heavy work — search, support, drafting, classification — that was impractical to program by rules.
How we approach it
We embed LLMs into products with retrieval over your own data, guardrails, evaluation sets, and cost controls, so features behave predictably in production, not just in a demo.
